(Last Edited: August 5, 2025)
By tapping "Accept" or using the MatchCoach mobile apps and web dashboards (the "Service") you agree to:
If you are under 13, a parent or legal guardian must accept on your behalf. If you are 13-17, that parent/guardian must review these Terms and any content you upload or tag.
MatchCoach may introduce optional paid features or subscriptions in the future; any such fees will be presented for acceptance before they apply.
Single account. One MatchCoach account per e-mail address using Apple, Google, Facebook, or e-mail login (each sign-in is also subject to that provider's terms and privacy policy).
Credentials. You're responsible for all activity under your login unless caused by MatchCoach's breach.
Profile visibility. Choose Workspace-only, All-MatchCoach, or Private for your display name and photo in Settings at any time.
Bandwidth notice. Streaming quality depends on your device and internet connection; MatchCoach is not liable for buffering caused by local bandwidth limits.
MatchCoach grants you a personal, revocable, non-exclusive licence to view live streams, record clips, post comments, and use related features in your authorised club workspace, subject to these Terms. MatchCoach retains all intellectual-property rights in its software, trademarks, and documentation.
You own any video clips, uploads, comments, tags, or annotations you create ("User Content").
Posting User Content in a workspace grants your club and its authorised users a perpetual, royalty-free licence to view, share, comment on, and create internal derivative works of that content for coaching and team purposes.
You grant MatchCoach a worldwide, royalty-free licence to (i) host, stream, encode, copy, and display your User Content to operate the Service; (ii) generate derivative highlight reels; and (iii) use de-identified (faces blurred or hashed, names removed) frames, text, and tags to train and improve its AI models unless you disable AI training in Settings. Opt-out stops future training but does not roll back models already trained. MatchCoach may publish aggregated, anonymised analytics that do not identify you or your club.
If you publicly post a MatchCoach-created clip and tag @MatchCoach or use our hashtag, you grant MatchCoach permission to repost that clip on its websites and social channels. To revoke, e-mail marketing@matchcoach.io with a link to the post and we will remove our repost within a reasonable time. If you are under 18, you confirm a parent/guardian also agrees before tagging.
Deleting your account hides all associated User Content from other users. MatchCoach retains de-identified copies for up to 24 months for AI training and security audit, after which they are permanently erased. You may request complete deletion (including removal from future model training) by e-mailing privacy@matchcoach.co; requests are honoured within 30 days unless subject to legal hold.
You agree not to:
Reporting & Enforcement: Tap "Report" on any clip or e-mail privacy@matchcoach.co to flag violations.
MatchCoach may remove content, suspend accounts, or terminate access that breaches these rules, is subject to a valid DMCA notice, or if the club fails to pay fees due under its MSA.
6.1 Reporting Violations. Use the in-app Report button or e-mail abuse@matchcoach.co to flag infringing or abusive content.
6.2 Content Removal. MatchCoach may remove or disable content that violates these Terms, applicable law, or a valid DMCA notice.
6.3 Account Suspension. MatchCoach may suspend or terminate an account, without liability, if (i) the user materially violates these Terms, (ii) the account poses a security, legal, or reputational risk, or (iii) the club associated with the account is in material payment default.
6.4 User Termination. You may delete your account at any time in Settings; Section 4.5 explains post-deletion data handling.
The Service is provided "as is" and "as available." MatchCoach disclaims all warranties—express, implied, statutory, or otherwise—including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. Data are encrypted in transit (TLS 1.2+) and at rest (AES-256), but streaming may be interrupted by factors outside MatchCoach's control, scheduled maintenance, or emergency updates.
To the maximum extent permitted by law, MatchCoach's total liability arising out of or relating to the Service or these Terms is limited to the greater of (a) US $100 or (b) the amount you have paid MatchCoach in the previous twelve (12) months. MatchCoach will not be liable for any indirect, incidental, special, consequential, or exemplary damages.
MatchCoach may update these Terms. Material changes will be announced via in-app banner or e-mail at least 14 days before they take effect. Continuing to use the Service after the effective date constitutes acceptance. If you do not agree, delete your account before the changes take effect.
These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. Any dispute will be resolved exclusively in the state or federal courts located in Travis County, Texas, and you waive any right to a jury trial or class action.
Contact:
11.1 Assignment. You may not assign these Terms without MatchCoach's prior written consent; MatchCoach may assign them in connection with a merger, acquisition, sale of assets, or to an affiliate.
11.2 Entire Agreement. These Terms, the Privacy Policy, and any in-app disclosures constitute the entire agreement between you and MatchCoach regarding the Service.
11.3 Severability. If any provision is unenforceable, the remainder remains in full force; the invalid portion will be construed to reflect the original intent as closely as legally possible.
11.4 No Waiver. A failure to enforce any provision is not a waiver of future enforcement; waivers must be in writing and signed by MatchCoach.
11.5 Feedback. If you submit ideas or suggestions, you grant MatchCoach a perpetual, royalty-free right to use them without restriction.
11.6 Relationship. These Terms do not create an agency, partnership, or joint venture.
Sections 4 (User Content & Licences), 5 (Acceptable-Use), 6 (Takedown & Suspension), 7 (Disclaimers), 8 (Limitation of Liability), 10 (Governing Law & Venue), 11 (Miscellaneous), and this Section 12 survive termination of your account or these Terms.
"Club Workspace" — the private MatchCoach space administered by your tennis club.
"User Content" — clips, uploads, comments, tags, and annotations you create.
"De-identified" — data stripped of personal identifiers so it cannot reasonably be linked back to you.
"Service" — the MatchCoach mobile apps, web dashboards, APIs, and related services provided to users.
© 2025 Bridgible, Inc. d/b/a MatchCoach. All rights reserved.